Legal · Last updated 1 February 2026
You may cancel a booking at any time before service delivery. Refunds are subject to our Refund Policy. To cancel, go to Dashboard → Bookings → Cancel, or email care@vexahealthcare.in.
In the rare event a nurse cancels, Vexa will assign a replacement at no extra cost. If no replacement is available, you will receive a full refund.
We reserve the right to cancel bookings in cases of suspected fraud, safety concerns, or operational issues. A full refund will be issued promptly.
Cancellations due to a medical emergency or hospitalisation will be processed as a full refund with documentation.
TWINRED HEALTH INDIA (OPC) PRIVATE LIMITED
CIN: U86100UW2026OPC251357 · GSTIN: 09ABACT7891K1ZP · Startup India (DPIIT) Recognised
Registered: E-150 Chipiyana Khurd Urf Tigri, Gautam Buddha Nagar, Uttar Pradesh
4th Floor, HM Geneva House, Cunningham Road, Bengaluru, Karnataka — 560052, India
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